£196.60 World Cup promotion

Terms and conditions

1. The promotion

Order Carnival Internet broadband before the FIFA World Cup 2026 final kicks off at 8pm BST on 19th July 2026, and, if England win, you will receive £196.60 credited against your bills, paid in three instalments. This page sets out the full terms and conditions that apply (the promotion).

2. Promoter

The promotion is run by Audra Solutions Ltd, trading as Carnival Internet, a company registered in England and Wales (company number 14416796). Registered office: 106 Baker Street, London, W1U 6TW. VAT number: 440163629 (the promoter).

3. Promotional period

The promotion opens at 00:00 on 14 July 2026 and closes at 20:00 on 19 July 2026, the scheduled kick-off time of the FIFA World Cup 2026 final. Orders placed after this time will not qualify, even if the final kicks off later than scheduled.

4. Eligibility

To qualify, a customer must:

  • Be a UK resident aged 18 or over
  • Place a new order for a Carnival Internet broadband plan (Go 100, Boost 500 or Max 900) within the promotional period set out at clause 3

There is no limit on the number of qualifying customers, with every customer who places a qualifying order within the promotional period eligible, aside from the promotion being limited to one qualifying order per customer or household.

5. How it works

If England win the FIFA World Cup 2026 final on 19 July 2026, every qualifying customer will receive £196.60 credited to their Carnival Internet account, paid as set out at clause 6.

If England do not win the final (including if they do not reach the final, or the match is not completed), no credit will be applied and the promotion will lapse without payment. The promoter is not responsible for the outcome of the match or for any delay, postponement or cancellation of it.

6. How the credit is paid

The £196.60 will be credited against the qualifying customer’s Carnival Internet bill in three instalments:

  • 1st instalment of £65.53, applied at month 8 of the customer’s account
  • 2nd instalment of £65.53, applied at month 16 of the customer’s account
  • 3rd instalment of £65.54, applied at month 24 of the customer’s account

Each instalment:

  • Is not exchangeable for cash, in whole or in part
  • Is non-transferable and applies only to the account on which the qualifying order was placed
  • Will be set off against Carnival Internet monthly charges

Each instalment is conditional on the customer’s Carnival Internet account remaining open and in good standing on the relevant instalment date. If the account is closed, or in arrears, before an instalment date, that instalment and any later instalments will be forfeited.

7. Notification

The promoter will confirm the result of the promotion, and notify all qualifying customers of the outcome by email, by 21 July 2026.

8. General

  • The promoter’s decision on all matters relating to the promotion, including eligibility, is final
  • The promoter reserves the right to amend, suspend or withdraw the promotion at any time for reasons outside its reasonable control, including any change to the scheduling of the FIFA World Cup 2026 final
  • This promotion does not affect a customer’s statutory rights
  • Standard Carnival Internet terms of service and pricing continue to apply to the underlying broadband order
  • Personal data collected for the purposes of this promotion will be handled in line with the Carnival Internet privacy policy
  • This promotion and these terms are governed by the laws of England and Wales