Carnival Internet UK, promising better broadband that gives back launches

• First broadband provider to introduce a unique loyalty discount that increases the longer you stay
• Pledges to donate 1% of customer bills to UK charities tackling digital poverty
• Commits to planting one tree for every month a customer remains, supporting major biodiversity initiatives
• Focuses on the future of broadband by providing full fibre only, choice of premium eero Wi-Fi devices and advanced security features, all as standard 

Carnival Internet UK launches, intending to shake up telecoms with fair, green, future-proof broadband

Carnival Internet UK, a new broadband provider, has officially launched with a bold mission to disrupt the telecoms industry through championing fairness, sustainability, and cutting-edge technology.

Offering ultra-reliable, full-fibre broadband with no hidden charges or mid-contract price hikes, Carnival Internet UK sets itself apart by rewarding customer loyalty, supporting environmental initiatives, and contributing to efforts to reduce digital poverty across the UK.

The service ensures that all customers, whether new or existing, pay the same price for each package. Launch options include speeds ranging from 100Mbps to 900Mbps. This approach marks a clear departure from the long-standing industry practice known as ‘loyalty tax’, where long-standing customers are penalised with higher fees than new joiners for identical services.

Designed with busy households and professionals in mind, Carnival Internet UK delivers consistent, high-speed connectivity tailored to modern digital lifestyles, using eero’s mesh Wi-Fi routers that incorporate TrueMesh, TrueRoam and TrueChannel. Carnival’s Max plans include eero’s fastest, most powerful router yet that supports the latest Wi-Fi 7 standard – the eero Max 7.

Customers will also benefit from eero Plus for advanced, inbuilt security features as standard, including content filtering, malware and ad blocking, and internet scheduling tools to ensure a safer and more controlled online experience, keeping families safer online.

Carnival Internet UK supports the industry-standard One Touch Switching process and offers a hassle-free setup experience, removing the typical frustrations customers face when changing broadband providers.

“We believe the broadband industry has long failed its loyal customers, and the planet,” said Olly Sedden, Director of Product, Commercial and Marketing at Dotlines UK, the parent company of Carnival Internet UK. “Carnival Internet UK is launching at a time when the sector is under increasing scrutiny for rising costs and subpar service. By bringing together sustainability, fairness, and high-performance technology, we aim to set a new benchmark for how broadband should be delivered in the UK. Our mission is to build a community of happy customers by providing smart, seamless, and highly automated experiences, which put people and the planet first.”