carnival internet

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April 2025

Carnival Internet UK Launches: A New Era of Broadband That Rewards Loyalty and Gives Back

A new broadband provider has landed in the UK – and it’s doing things differently. Carnival Internet UK is setting out to change the way we think about broadband, combining fast, reliable full-fibre connectivity with meaningful commitments to fairness, sustainability, and social impact.

From day one, Carnival Internet UK promises no hidden charges, no mid-contract price hikes, and one simple principle: treating customers fairly. That means no “loyalty tax” – existing customers will always pay the same as new ones for the same package, with prices starting at just £35 per month for full-fibre speeds ranging from 100Mbps to 900Mbps.

Going Beyond Broadband

Carnival Internet UK also offers a number of meaningful benefits that go beyond connectivity:

  • 1% of every customer bill is donated to UK charities fighting digital poverty.
  • One tree or kelp plant is planted for every customer, every month – with a goal of planting one million by 2030.
  • Premium Wi-Fi hardware and advanced security features included as standard.

Next-Gen Tech with Built-In Security

Customers on Max plans (from £45/month) receive the latest Amazon eero Max 7 router, which supports Wi-Fi 7 for outstanding performance. Every plan comes with built-in security tools like content filtering, ad blocking, and internet scheduling – perfect for families.

Easy Switching & Transparent Impact

Switching is quick and stress-free thanks to the One Touch Switch process. Carnival also partners with Carma, a biodiversity and reforestation expert, enabling customers to track their impact in real-time via an online dashboard.

Carnival Internet UK press release - launch

“The broadband industry has left loyal customers behind for too long – and has also failed to take responsibility for its environmental impact,” said Olly Sedden, Director of Product, Commercial and Marketing at Dotlines UK.

“Our launch is about rewriting the rules. We’re combining next-gen tech with long-term commitments to sustainability and social good. This isn’t just about better broadband – it’s about building a better relationship with the people and planet we serve.”

“We believe business should be a force for good,” Olly added. “We’re proud to put people first – and we’re determined to lead the way in responsible, community-minded broadband.”